Job Description Summary
This role is focused on driving competitive sales growth by building strong, insight-driven relationships with healthcare professionals and key stakeholders, delivering personalized and value-based engagement strategies. It combines data-driven prioritization, deep customer understanding, and cross-functional collaboration to create meaningful customer experiences and solutions that address unmet needs. The position requires acting as a trusted partner to customers, orchestrating tailored engagement journeys, and translating insights into actions that improve patient outcomes, while consistently operating with integrity and in full alignment with compliance and ethical standards.
Job Description
Major responsibilities -
- Identify and prioritize high-value customers using data and insights to drive targeted engagement
- Execute personalized, multi-channel customer engagement strategies aligned with HCP preferences
- Build and sustain strong relationships with HCPs, KOLs, and key influencers at territory level
- Deliver value-based conversations that uncover customer needs, challenges, and opportunities
- Generate and leverage customer insights to continuously refine territory and account plans
- Collaborate cross-functionally to design and implement solutions addressing patient and customer needs
- Ensure compliance with ethical standards, including safety reporting, sample distribution, and adherence to company values
Requirements -
- Proven experience in pharma/healthcare sales or related field, with strong understanding of the healthcare ecosystem
- Ability to analyze data and translate insights into actionable customer strategies
- Strong relationship-building and influencing skills, with experience engaging HCPs and stakeholders
- High level of integrity, customer-centric mindset, and collaboration, aligned with compliance and ethical standards
Skills Desired
Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills